Shipping policy

Shipping Policy – Nova Skin


Shipping Locations

We ship worldwide.


Processing Time

Orders are processed within 1–3 business days after payment is confirmed.


Delivery Time

Estimated delivery time is 10–25 business days, depending on your location.

Please note:

  • Delays may occur due to customs, holidays, or high demand


Shipping Costs

Shipping is free on all orders.


Order Tracking

Once your order has been shipped, you will receive a tracking number via email.


Incorrect Address

Please ensure your shipping details are correct.
We are not responsible for orders delivered to incorrect addresses provided by the customer.


Lost or Delayed Orders

If your order is significantly delayed, please contact us and we will assist you.


Contact Us

For shipping inquiries:
novaskinstore.za@gmail.com