Customer Support
Email: novaskinstore.za@gmail.com
Shipping Policy – Nova Skin
We ship worldwide.
Orders are processed within 1–3 business days after payment is confirmed.
Estimated delivery time is 10–25 business days, depending on your location.
Please note:
Delays may occur due to customs, holidays, or high demand
Shipping is free on all orders.
Once your order has been shipped, you will receive a tracking number via email.
Please ensure your shipping details are correct.
We are not responsible for orders delivered to incorrect addresses provided by the customer.
If your order is significantly delayed, please contact us and we will assist you.
For shipping inquiries:
novaskinstore.za@gmail.com